Shipping policy
Every order from MTGAU is packed by hand and dispatched from Adelaide, South Australia. All prices are in Australian dollars and include packaging and handling. There is no separate handling fee.
Australian orders
Free tracked shipping on all Australian orders of $200 or more.
| Service | Cost |
|---|---|
| Untracked Letter (card singles only, no insurance) | $2.69 |
| Tracked Letter (card singles only, insured) | $6.69 |
| Standard Parcel with tracking (sealed product, accessories and larger orders) | $9.99 |
| Any order of $200 or more | Free, tracked |
Letter services are for small orders of card singles. Checkout shows the options that suit your order.
International orders
| Service | Cost |
|---|---|
| International Economy Air (card singles only, untracked) | $6.69 |
| International Registered Air (card singles only, tracked and insured) | $23.00 |
We ship singles to New Zealand, Asia Pacific (Hong Kong, Japan, South Korea, Malaysia, Singapore), the United States and Canada, the United Kingdom and Europe, and the rest of the world at the same rates. Delivery typically takes 3 to 15 business days, longer for untracked mail. If your order includes sealed product or is too large for a letter service, checkout may not offer an international option. Contact store@mtgau.com and we'll quote you directly.
Dispatch
Orders placed before 2pm ACST on a business day are usually dispatched the same day. Orders placed later, on weekends or on South Australian public holidays are dispatched the next business day.
Packaging
Singles are sleeved, placed in rigid toploaders or card savers, and sealed in a water-resistant mailer. Higher value cards are also team-bagged and padded. Sealed product is bubble-wrapped and boxed.
Tracking
Tracked services include a tracking email when your order is dispatched. Untracked services cannot be traced once posted, so we recommend a tracked option for valuable orders. We can't take responsibility for untracked mail once it has been handed to Australia Post.
Customs, duties and taxes
International orders may attract import duties, taxes or charges set by the destination country. These are not included in our prices and are the buyer's responsibility. We declare every parcel accurately and cannot mark orders as gifts or understate their value.
Lost or damaged parcels
If your order arrives damaged, photograph the packaging and contents and email store@mtgau.com. For a parcel that seems lost, please wait until the carrier's delivery window has passed before we open an enquiry.
Incorrect addresses
Please check your address at checkout. If a parcel is returned to us because of an incorrect or incomplete address, we can resend it, but the return and resend postage is payable by you.
Questions? Email store@mtgau.com and we'll reply within one business day.